[WLA-All] State Library will be closed Feb. 18, 2008

[Brian Greene]

Happy all,
  (all at will..., all at wyla..., and wyldnews at will...)

The State Library and all State offices will be closed February 18.
For many of us in the state it will be an occasion to celebrate the birthday of a president or two.
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WYLD Libraries open on Monday which have serious access problems should use the WYLD pager.

Guidelines and instructions for its use:
http://will.state.wy.us/wyld/support.html 

AFTER HOURS SUPPORT (PAGER)

CALLING the PAGER
To contact a WYLD staff member after 5:00 pm and on weekends for emergency support, call 307-633-0799 . You will get this message: 
"Welcome, You have reached the Page Plus Network, at the tone please enter the number you wish displayed" 

The "number you wish displayed" refers to the number you want to be called back on. Please make sure this number does not reach an answering machine, if you have an automated attendant please include an extension with the number. 

EMAILING the PAGER

If your problem does not prevent you from connecting to WYLD or WILL you may also send an e-mail message of up to 180 characters to the pager. This message will be displayed at the pager and can be useful to indicate the type of problem to the WYLD staff person. The e-mail address is wyldpager at will.state.wy.us 

These are the kinds of problems considered "valid" for after hours calls:

Cannot connect to WORKFLOWS 
Cannot connect to WILL website or email 
Cannot access WYLDCAT 
Cannot access external Databases through WYLDCAT or GoWYLD.net 
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May you and yours be safe and well this holiday weekend.