[WLA-All] New Library Science Publications at the Wyoming State Library

[Jamie Markus]

Visit the New Library Science Publications at the Wyoming State Library webpage, http://will.state.wy.us/ldo/newpubs.html, to view an annotated list of new items added to the State Library's Professional Collection. (Click on the title of each item to put it on hold or to order it through Interlibrary Loan).


This month's additions include:

Black belt librarians: Every librarian's real world guide to a safer workplace.
Learn the following: Essential elements of a truly effective security program, How to inform patrons of rules in a way that will most insure compliance, How to recognize levels of emotion that a patron may be in and strategies on how best to respond, Ten maxims of security no matter the size of your library, Easy ways to document your security and safety matters. 

Collection management for school libraries.
This comprehensive treatment of essential issues in collection management describes how to plan, build, and manage physical and virtual collections that meet the curriculum needs of students and teachers. Topic Include: The information landscape, Introduction to collection management, Analyzing the environment, Policies for collection management, Selection and acquisition, Maintaining collection viability.

Measuring your library's value: How to do a cost-benefit analysis for your public library.
Measuring Your Library's Value, designed to serve large to medium sized public libraries, gives librarians the tools to conduct a defensible and credible cost-benefit analysis (CBA). This hands-on reference covers the economic basics with librarian-friendly terms and examples, preparing library leaders to collaborate with economist-consultants. 

Serving lesbian, gay, bisexual, transgender, and questioning teens: A how-to-do-it manual for librarians.
This innovative guide will help you make informed collection, service, and programming decisions about materials for the growing lesbian, gay, bisexual, transgender, and questioning (LGBTQ) YA population. The authors provide an overview of LGBTQ literature, address concerns for serving these patrons, and help guide you and your colleagues through the benefits and challenges of collecting materials. 

Putting customers first! [DVD] 
The program covers the unique challenges new technology presents in providing excellent customer service. Special strategies for handling chat, phone, and e-mail transactions are discussed, with advice from Joe Thompson, project coordinator of Maryland AskUsNow! Successfully handling customer issues with self-check is also covered. 


For a full list of new items, visit http://will.state.wy.us/ldo/newpubs.html.


Let me know if you have any questions, comments, or suggestions.


Jamie

Jamie Markus   jmarku at state.wy.us 
Continuing Education Coordinator
Wyoming State Library
2301 Capitol Avenue
Cheyenne, WY 82002
(307) 777-5914